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Privacy Policy

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Privacy Policy

1. Introduction

Welcome to Riverside Village. We respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website.

2. Information We Collect

Riverside Village does not collect any personal data from users unless voluntarily submitted via our Contact Form. When you complete the contact form, we ask for the following information:

  • Full Name
  • Contact Number
  • Email Address

This information is only used to respond to inquiries and is not shared with third parties.

3. Data Usage & Protection

  • Your information is solely used to respond to your queries.
  • We do not store your data for marketing, analytics, or tracking purposes.
  • We do not use Facebook Pixel, Google Site Kit, or any third-party tracking tools.
  • Your data is not shared, sold, or disclosed to any external parties.

4. Data Retention

We retain your contact details only for the duration necessary to respond to your inquiry. Once your request is resolved, your data is not stored in our system.

5. Cookies & Tracking

  • Riverside Village does not use cookies, tracking pixels, or analytics tools.
  • Your browsing activity on our website is not monitored, stored, or analyzed.

6. Your Rights Under POPIA

As per POPIA, you have the right to:

  • Request access to the personal information we hold about you.
  • Request correction or deletion of your information.
  • Object to the processing of your personal data.

To exercise these rights, please contact us via email at: [hoa@riversidevillage.co.za]

7. Security Measures

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse.

8. Changes to This Policy

This Privacy Policy may be updated as needed. Please review this page periodically for any changes.

9. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us at:

Email: hoa@riversidevillage.co.za

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